The types of information we collect
We may ask you to provide your personal data to us. Depending on your activity, this personal information may include your financial details, name, email address, postal address, telephone or mobile number or date of birth.
We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also collect details of your visits to our site, including but not limited to traffic data, location data, weblogs, and other communication data and the resources that you access.
By submitting this personal information you enable us to provide you with the information, services or products you select.
How we may use your personal information
We are required by the Data Protection Act 2018 to ensure that any personal information you supply to us is only used for the purpose for which you provided it.
When we request your personal information on this site, if we tell you we will use it for a specific purpose then we will only use it for that purpose.
If we don't tell you we will use it for a specific purpose then we may use it in the following ways: (1) to provide you with information, services or products you have requested or which we feel may interest you where you have consented to being contacted, (2) to allow you to participate in interactive features on our site, when you choose to do so, for example, we may help you complete forms by inserting your contact details for you to edit, (3) to analyse and improve the services offered on our sites by providing you with the most user-friendly navigation experience we can for your computer or other internet device, (4) with IP addresses, to identify your approximate location, block disruptive use or to establish the number of visits to the site from different countries.
If you do not want us to use your data in these ways please tick the relevant box situated on the form on which we collect your data.
How we will contact you
We will never contact you by email unless you have given us permission to do so. If we contact you by phone or letter we will not contact you again if you ask us not to. You can contact us at any time to change your contact method preferences by emailing
How we handle direct debit or credit card information
However, please note that the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site.
Any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.